Services — 07

Workflow Automation

The work that happens between your tools. A form fills a sheet, someone copies it into the CRM, someone else emails finance. We connect what you already pay for and let agents run the steps in between.

What we build

What we build

Usually days rather than months. Ask about anything you do not see here.

Intake and routing

A form, an email or a message arrives, gets classified and lands in the right queue with the right people notified.

Scheduled jobs

The report someone builds every Monday morning, produced overnight and waiting for them instead.

System-to-system sync

Records kept aligned between the CRM, the finance system and the spreadsheet somebody still relies on.

Approval flows

A human checkpoint in the middle of an otherwise automatic process, with the request and the decision both recorded.

Notifications and alerts

The right person told at the right moment, rather than everyone told constantly until they mute the channel.

Data extraction and transform

Pulling structured data out of files and feeds, reshaping it and putting it where it needs to go.

Agent steps inside a flow

Where a step needs reading or judgement — summarise this, classify that, draft a reply — an agent runs it and the flow carries the result on.

Monitoring and error handling

Every run logged, failures alerting someone, and a flow that stops doing so loudly.

Which one you need

Most "we need AI" requests are really this

A workflow problem

Five systems that do not talk to each other and a person in the middle doing the talking. n8n fixes that in days, for a fraction of a bespoke build.

An agent problem

Judgement is genuinely required — reading a document, weighing a case. Then an agent earns its place, and the workflow carries its output onward.

How it runs

How we set it up

Self-hosted where it matters, and yours to change afterwards.

  1. Watch the process first

    We follow the work through the tools before automating anything, because the steps people describe and the steps they take are rarely the same.

    Observed, not described
  2. Run it on your infrastructure

    n8n self-hosts. For anything touching customer or regulated data that is the default, so records never leave your environment and there is no per-execution bill.

    Your servers, your data
  3. Keep credentials in your vault

    Connections use your own API keys and service accounts. We do not become a broker sitting between you and your systems.

    No middleman
  4. Hand over something editable

    n8n is visual on purpose. You get flows your team can read and change, with the documentation to do it.

    Editable without us
Common questions

Questions we get asked

Why n8n and not Zapier or Make?

It self-hosts, so your data stays put and cost does not scale with volume. If you are already committed to another platform we will work in it.

How quickly can something be running?

A straightforward flow in days. The long pole is usually access to the systems, not the build.

What if a flow breaks?

It alerts someone and stops. A silent automation is worse than none, because people keep assuming it ran.

Do we need an agent as well?

Often not, and we will say so. Where judgement is genuinely needed, the agent becomes one step in the flow rather than a separate project.

The other 7

Rarely bought on its own.

Most teams need two or three of these together. Take the layer you are missing, or the whole stack.

AI Agent Development

Build agents that complete real work end to end — read the case, apply your policy, take the action and record why. Not chatbots that answer questions about the work.

Read more
AI Assurance & Evaluation

Prove how an AI system behaves before it goes live, and keep proving it afterwards. Evaluation suites, adversarial testing and drift monitoring built from your own cases.

Read more
Custom Software Development

Build and modernise web, mobile and internal platforms, wired into the core systems you already run rather than sitting beside them.

Read more
QA & Test Automation

Release faster with automated regression suites, API and performance coverage, and real-device mobile testing wired into your pipeline.

Read more
Compliance & RegTech Automation

Automate regulatory reporting, financial crime operations and statutory filings — behind maker-checker, with an audit trail a regulator will accept.

Read more
WhatsApp AI Assistants

Put an agent on the channel your customers already use. Booking, support and follow-up over WhatsApp, handed to a human the moment it should be.

Read more
Private Decision Models

Small, private AI models that make one decision well — route, classify, triage — with a confidence score your team can trust. Runs inside your network.

Read more

Tell us what is slowing you down.

Half an hour, no deck. Describe the process and we will come back with whether it is worth automating, roughly what it would take, and what we would build first — or tell you plainly if it is not a job for us.